What guests loved:

Always clean and smells fresh great customer service

Areas for improvement:

I don’t like the new air conditioner that it doesn’t stay constant I was hot all night because sensor didn’t sense it was hot in room. O and vents in bathroom need to be dusted the ones on ceiling dus...

What guests loved:

Very good value while wanting to be close to the city and the airports. Breakfast was good and the rooms were clean.

Areas for improvement:

Variety in breakfast would be nice

What guests loved:

OK, I was told by Booking.com that the hotel had free transportation to the airport. When I arrived at the hotel I was told that they stopped that service 3 years ago???? If I had known that I woul...

Areas for improvement:

standard prepared motel breakfast

What guests loved:

Staff was very polite and great. The breakfast was good. Room and hallways were very clean for an older facility. Beds and pillows were very comfortable. Overall it was a great place.

Areas for improvement:

An upgrade on better chairs for comfort would make a great difference.

What guests loved:

The staff served with excellence. Acknowledge me as I entered the front entrance and assured me as a guest that it would be a brief wait. The view was of downtown New York and the Brooklyn and Veraza...

Areas for improvement:

N/A

What guests loved:

The parking was spacious and convenient, and the facilities were great for the price. The staff were very friendly. I could use the coffee machine in the lobby to get hot water. The breakfast, with wa...

Areas for improvement:

During our 4-day stay, the last night was quite noisy since the soundproofing wasn’t good. Even though it was a family room, there wasn’t a proper table and chairs for us to sit around together. Getti...

What guests loved:

Parking was convenient and breakfast was very good.

Areas for improvement:

Although we had a nonsmoking room, one of the guests smoked in the stairwell.

What guests loved:

The front desk receptionist Kimisha was very nice and helpful. She was awesome. So was the rest of the staff. The breakfast choices were great. The beds and pillows were comfortable. The room was nic...

Areas for improvement:

There was no patio or a nice private area to hang out with chairs.

What guests loved:

Breakfast good Good location Quiet Clean The front desk staff was amazing!!

Areas for improvement:

No pool ..

What guests loved:

First and foremost, meeting Kimisha. She was at the desk and what a bright ray of sunshine she is! That in itself started our stay off spectacular! The room was fantastic! Very clean - the bathroo...

Areas for improvement:

Could have an extra designated elevator for the housekeeping and maintenance staff. It was difficult waiting and waiting because each time the elevator would stop at the lobby level we couldn't fit i...